Frequently Asked Questions


Which payment methods do you accept?

You can pay afterwards with Klarna. Of course you can also pay with us with iDEAL, Google Pay, Apple Pay, PayPal, Maestro, Mastercard, VISA, American Express, Giropay, Belfius and Sofort.

I'm not sure if the payment was successful?

As soon as the payment has been approved in our system, you will receive the order confirmation in your mailbox. If you have received it, you have also paid. If you still have a question about payment, please contact us.

I entered my details incorrectly, what now?

Don't worry, just contact our team and we will solve it for you quickly.

My discount code doesn't work

Sorry that your discount code doesn't work. You can use the unique code at the Checkout. Once you have your desired product(s) in the shopping cart, it is time to use the discount code. For this purpose we have the option 'discount code or gift voucher' in the Checkout. Click on this, copy and paste your code and press “Apply”. The code can only be used once. Have you not used the code before but the code does not work? Please contact us.